This Privacy Policy ("Policy") applies to all users of the 3pttigold platform, including visitors who browse without an account and registered players who hold an active 3pttigold account. It covers how we collect personal data, the purposes for which we use it, the circumstances under which we share it, how long we keep it, and your rights as a data subject.
We have written this Policy in plain, readable English because we believe Pakistani players deserve to understand exactly how their data is handled — not be confronted with pages of impenetrable legal language designed to obscure rather than explain. If you have any question about this Policy after reading it, please contact the 3pttigold support team at any time.
By creating and using a 3pttigold account, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside the Terms and Conditions, which govern your use of the platform as a whole.
Introduction
Privacy matters. That is not a marketing statement at 3pttigold — it is a design principle. When we were building the platform, we made deliberate choices about what data to collect and, more importantly, what data not to collect. We do not ask for information we do not need. We do not store data for longer than necessary. And we do not share your personal information with anyone who does not have a legitimate operational reason to receive it.
This Policy covers all personal data that 3pttigold collects and processes in connection with your use of the platform. "Personal data" means any information that can be used to identify you, directly or indirectly — this includes your name, contact details, financial information, device identifiers, and your betting and gaming activity on the 3pttigold platform.
This Policy is effective from the date shown at the top of this page and replaces any previous version of the 3pttigold Privacy Policy. We update it as our practices evolve and will notify you of material changes as described in Section 14.
Who We Are
3pttigold is an online sports betting and casino platform operated specifically for players in Pakistan. When this Policy refers to "3pttigold", "we", "us", or "the Company", it means the operating entity behind the 3pttigold platform. For data privacy purposes, 3pttigold acts as the data controller in respect of the personal information of its registered players and platform visitors.
As the data controller, 3pttigold determines the purposes and means of processing your personal data. This means we are responsible for ensuring that any processing of your data is lawful, fair, and transparent, and that your data is kept accurate, secure, and for no longer than is necessary.
Questions about how 3pttigold handles your data should be directed to our support team via live chat or email at support@3pttigold.net. We aim to respond to all privacy-related queries within 72 hours.
Data We Collect
3pttigold collects personal data through several channels: directly from you when you register and use the platform, automatically through the technology you use to access the platform, and from third-party partners such as payment providers and identity verification services. Here is a breakdown of the categories of data we collect:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number | Provided by you during registration or KYC verification |
| Contact Data | Mobile number, email address, city or province | Provided by you during registration |
| Financial Data | Easypaisa/JazzCash account, bank account details, transaction history | Provided by you when depositing or withdrawing; confirmed by payment providers |
| Account Activity Data | Bets placed, games played, deposit and withdrawal records, bonus usage | Generated automatically through your use of 3pttigold |
| Technical Data | IP address, browser type, device model, operating system, session timestamps | Collected automatically when you access the platform |
| Verification Data | Identity document images, selfie images (where required for verification) | Provided by you when completing identity verification |
| Communications Data | Support chat transcripts, email correspondence, call recordings (where applicable) | Generated when you contact 3pttigold support |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless legally required to do so as part of a responsible gaming intervention. Where we do collect such data in that context, we will explain why and obtain your explicit consent.
How We Use Your Data
3pttigold uses your personal data only for the purposes for which it was collected and for closely related compatible purposes. We do not use your data in ways you would not reasonably expect. The primary purposes for which 3pttigold processes your data are:
- Account Management: To create, maintain, and administer your 3pttigold account, including verifying your identity and age.
- Service Delivery: To process your bets, settle winnings, manage your deposits and withdrawals, and provide you with access to all features of the 3pttigold platform.
- Identity Verification (KYC): To comply with our Know Your Customer obligations, verify your identity documents, and confirm that you meet eligibility requirements.
- Fraud Prevention & Security: To detect and prevent fraudulent activity, money laundering, underage gambling, and other prohibited conduct — and to protect the security and integrity of the 3pttigold platform.
- Customer Support: To respond to your queries, complaints, and support requests effectively.
- Responsible Gaming: To monitor account activity for indicators of problem gambling and to implement the responsible gaming tools you request, such as deposit limits and self-exclusion.
- Legal Compliance: To comply with applicable laws, regulations, and requests from competent authorities.
- Platform Improvement: To analyse aggregated, anonymised usage patterns to improve the functionality, performance, and user experience of the 3pttigold platform.
- Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have opted in or where we have a legitimate interest to do so. You can opt out at any time. See Section 12.
Legal Basis for Processing
3pttigold processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
- Contract Performance: Processing necessary to fulfil the contract between you and 3pttigold — specifically, to operate your account, process bets, and handle payments.
- Legal Obligation: Processing required to comply with applicable law, including anti-money laundering regulations, KYC requirements, and cooperation with regulatory bodies.
- Legitimate Interests: Processing for purposes that serve 3pttigold's legitimate business interests, provided those interests are not overridden by your privacy rights. This includes fraud prevention, platform security, and anonymised analytics for service improvement.
- Consent: Processing based on your freely given, informed consent — primarily for marketing communications and the use of non-essential cookies. Where we rely on consent, you have the right to withdraw it at any time without affecting the lawfulness of prior processing.
Where we rely on legitimate interests as the legal basis for processing, we carry out a balancing test to ensure that our interests do not unfairly override your fundamental privacy rights. If you would like more information about any specific processing activity and its legal basis, please contact 3pttigold support.
Data Sharing
3pttigold does not sell, rent, or trade your personal data. We share your data only in the following strictly limited circumstances:
- Payment Processors: We share the transaction data necessary to process your deposits and withdrawals with our payment provider partners — Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners. These providers receive only the minimum data required to complete the transaction.
- Identity Verification Providers: To complete KYC verification, we share identity documents and related information with our certified identity verification partner. This partner operates under strict data processing agreements and is not permitted to use your data for any purpose other than verification.
- Fraud Prevention Services: We may share limited technical data with fraud detection and prevention service providers as part of our commitment to maintaining platform security.
- Legal & Regulatory Authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so — for example, in connection with an investigation into financial crime or underage gambling.
- Business Transfers: In the event of a merger, acquisition, or restructuring of 3pttigold's operating entity, your data may be transferred to the acquiring entity. You will be notified of any such transfer in advance where required by law.
We do not share your data with advertisers, data brokers, social media platforms, or any party for commercial profiling purposes.
Cookies & Tracking
3pttigold uses cookies and similar tracking technologies to make the platform function correctly, to remember your preferences, and to understand how players use the platform so we can improve it. A cookie is a small text file stored on your device when you visit a website. It does not harm your device and cannot access other files on it.
The cookies used by 3pttigold fall into the following categories:
- Strictly Necessary Cookies: These cookies are essential for the 3pttigold platform to function. They handle session management, login authentication, and bet slip persistence. They cannot be disabled without breaking core platform functionality.
- Functional / Preference Cookies: These cookies remember your display preferences — such as your chosen odds format or language preference — so you do not have to re-set them every time you visit 3pttigold.
- Analytics Cookies: These cookies collect anonymised data about how players navigate the 3pttigold platform — which pages are visited most, where players encounter friction, and how long sessions last. This data is used in aggregate form to improve the platform. We use privacy-respecting analytics tools for this purpose.
- Security Cookies: These cookies help 3pttigold detect and prevent fraudulent activity, such as account takeover attempts or suspicious login patterns.
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to use core 3pttigold features. For all other cookie categories, you can opt out without losing access to the platform.
Data Retention
3pttigold retains your personal data for as long as is necessary for the purposes set out in this Policy, taking into account our legal obligations and the need to resolve disputes or enforce agreements. Our general retention periods are as follows:
- Account Data: Retained for the duration of your active account and for a period of five years following account closure. This is primarily to comply with anti-money laundering record-keeping requirements.
- Transaction Data: Deposit and withdrawal records are retained for a minimum of five years from the date of the transaction, in line with financial crime prevention regulations.
- Identity Verification Documents: Retained for five years after the completion of verification, or for five years after account closure, whichever is later.
- Support Communications: Chat transcripts and email correspondence are retained for a period of two years from the date of the interaction.
- Technical / Log Data: Server logs, IP address records, and session data are typically retained for 90 days and then deleted or anonymised.
- Marketing Consent Records: Records of your marketing opt-in or opt-out are retained for as long as your account is active and for two years after closure, to demonstrate compliance.
When data is no longer needed and there is no legal requirement to retain it, 3pttigold securely deletes or anonymises it so that it can no longer be associated with you as an individual.
Data Security
3pttigold implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes:
- 256-bit SSL/TLS Encryption: All data transmitted between your device and 3pttigold servers is encrypted in transit using industry-standard SSL/TLS protocols.
- Encrypted Data Storage: Sensitive data fields — including identity document information and financial data — are stored using strong encryption at rest.
- Access Controls: Access to player personal data within 3pttigold is restricted on a strict need-to-know basis. Employees receive only the minimum access level required to perform their role.
- Multi-Factor Authentication: Internal systems containing player data are protected by multi-factor authentication requirements for all staff access.
- Regular Security Audits: 3pttigold conducts regular security reviews and penetration testing of its systems to identify and remediate vulnerabilities before they can be exploited.
- Incident Response: We maintain a documented data breach response procedure. In the event of a breach that poses a risk to your rights and freedoms, we will notify affected players promptly in accordance with applicable law.
While we take every reasonable precaution, no online platform can guarantee absolute security. We strongly encourage all 3pttigold players to use a strong, unique password, to enable any available two-factor authentication, and to contact us immediately if they suspect their account has been compromised.
Your Rights
As a player and data subject, you have meaningful rights over your personal data held by 3pttigold. We take these rights seriously and have processes in place to honour them promptly. Your rights are:
To exercise any of these rights, please contact 3pttigold support via live chat or email at support@3pttigold.net. We will verify your identity before processing any rights request and aim to respond within 30 days.
Children's Privacy
3pttigold is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that we have inadvertently collected data from a minor, we will delete it immediately and close the associated account. All deposits associated with a verified underage account will be returned through the original payment method.
If you are a parent or guardian and believe that a minor has registered at 3pttigold using false information about their age, please contact us immediately at support@3pttigold.net with details of the account and we will investigate and take appropriate action without delay.
3pttigold also offers voluntary age verification checks that parents can use to flag concerns about potential underage access. These are available through the Responsible Gaming section of the platform.
Marketing Communications
3pttigold may send you promotional emails, SMS notifications, and in-platform messages about bonuses, new features, and special events. We do this either with your explicit opt-in consent or, in limited circumstances, where we have a legitimate interest in keeping you informed about the services you already use.
You can opt out of marketing communications at any time — and doing so will not affect your ability to use the 3pttigold platform in any way. There are several ways to unsubscribe:
- Click the "Unsubscribe" link at the bottom of any marketing email from 3pttigold.
- Update your notification preferences in your 3pttigold account settings.
- Contact 3pttigold support via live chat or email and request removal from all marketing lists.
Once you opt out, your preferences will be updated within 48 hours and no further marketing communications will be sent. Please note that operational communications — such as bet confirmation notifications, withdrawal status updates, and account security alerts — are not marketing communications and will continue to be sent regardless of your marketing preference settings.
Third-Party Services
The 3pttigold platform integrates with a number of third-party services to deliver its full functionality. These include payment processing providers, game content suppliers, identity verification services, and platform analytics tools. When you use features powered by these third-party services, some of your data may be processed by those providers.
All third-party providers integrated into 3pttigold are carefully assessed for their privacy and security standards before integration. We require all providers to operate under data processing agreements that limit their use of your data to the specific service they provide to 3pttigold.
3pttigold is not responsible for the privacy practices of websites or services that are completely external to our platform. This Policy does not cover any external website you may visit through links that are not part of the 3pttigold platform. You should review the privacy policies of those services independently.
Policy Updates
3pttigold reviews this Privacy Policy regularly and updates it whenever our data practices change or when changes in applicable law require us to revise it. The "Last Updated" date at the top of this page will always reflect the most recent revision.
When we make material changes to this Policy — meaning changes that significantly affect your privacy rights or how we use your data — we will notify you by email to the address registered on your 3pttigold account. We will also display an in-platform notification when you next log in after a material update has been published.
Minor changes — such as corrections of typographical errors, clarifications that do not alter the meaning of any provision, or updates to contact information — may be made without prior notice. We encourage you to review this Policy periodically to stay informed about how 3pttigold protects your data.
Your continued use of the 3pttigold platform after a Policy update has been published constitutes your acknowledgement of the updated Policy. If you disagree with the changes, please contact 3pttigold support to discuss your options, which may include account closure if the changes are unacceptable to you.
Contact & Complaints
If you have any questions about this Privacy Policy, about how 3pttigold processes your personal data, or if you wish to exercise any of your data rights, please contact us using the following details:
Live Chat: Available 24/7 through the chat icon on the 3pttigold platform.
Subject Line for Privacy Queries: "Privacy Request – [Your Account Username]"
Response Time: Privacy rights requests: within 30 days · General queries: within 72 hours.
If you are not satisfied with 3pttigold's response to a privacy concern or data rights request, you have the right to raise a complaint with the relevant data protection authority in your jurisdiction. We will always cooperate fully with any regulatory investigation.
3pttigold is committed to resolving privacy concerns at first contact wherever possible. If you raise a concern with our support team, it will be escalated to our data privacy team within 24 hours if it cannot be resolved immediately.